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The majority of orders ship within 3 business days. All products are shipped within 7 business days from the time an order is placed on our web site. When a single order contains multiple items, the item with the longest estimated ship time will impact time of shipment. Multiple items in a single order may ship in separate boxes.
Note that ship time estimates do not include transit times. Your order transit time is determined by the shipping method you specify during checkout (FedEX Ground, FedEX 2day, FedEX Express Saver, etc)
Most orders ship from our main fulfillment center:
Shipping Department We have gone to a great extent to ensure that every order is processed with accuracy and efficiency. Our web site is fully integrated with our shipping department, providing every customer with: • Low Shipping Cost Unlike vendors that charge exorbitant shipping rates, all of our customers pay low accurate shipping rates on their order. • Tracking Information Our customers are sent tracking numbers and information for all orders. • Quality Control Prior to shipment, all orders undergo inspection to ensure merchandise matches order and are not defective. • Knowledgeable Shipping Department Our experienced team knows our product line and understands the importance of safely presenting these products to our customers. Special care is taken to use proper packing materials and procedure. Damaged Package If your order arrives damaged or otherwise needs to be returned, please do not mail the package back to us without contacting us.
Fraud Policy: Our company does not tolerate credit card fraud, and we put an emphasis on keeping our customers safe. This includes using the highest level of SSL Encryption when accepting orders on our web site. We do not store any sensitive customer information (including credit card data), and all orders are manually reviewed by our in-house fraud analyst.
Credit card fraud is a growing problem faced by online stores, and it is the stores responsibly to ensure that only valid orders are shipped, or risk taking a loss on the sale.
To ensure fast processing of your order, please have your order shipped to the same address that is on file with your credit card company. In some cases, orders shipping to addresses which are different from the credit card billing address may be held until the credit card holder is contacted by phone to confirm the order.
If you have any questions about our shipping, please Contact Us.